While researching the internet for ideas on jump starting my new
home based business, I stumbled across the term Hosted
Dialer. I have been looking at the cost of installing a business line at
home and thought that this was an excellent substitution to the high cost of
phone lines.
A hosted dialer uses the
Software as a Service model to provide organizations and individuals a
predictive dialer capability. There are no required investments in telephone
hardware or software licenses and the service provider handles all the
administration and support. You can link into the system remotely, enabling
agents and supervisors to connect from any location, all over the world.
The dialer is widely used in call centers, and with several home
based businesses and independent agents popping up, the dialer is more
accessible to the small business world. The dialer uses a technique that
predicts both the availability of agents and called party answers, adjusting
the calling process to the number of agents it predicts will be available when
the calls it places are expected to be answered. This can dramatically increase
the time an agent spends on communication.
The hosted dialer is a highly
efficient and cost effective way to increase your business. The dialer can
automatically call thousands of numbers from a database, letting the operator
increase efficiency dramatically without having to dial the phone numbers
manually.
The programs that I have found are all web based, no phone line is
needed. You talk directly from a USB headset through an internet phone.
This is a great solution for new business owners wanting to
minimize their business start up costs.
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